Case Study: Vancouver Rape Relief and Women’s Shelter
This charitable group ditched their card file and saved hours of labour.
As a longtime volunteer for this local women’s shelter and crisis line (here is their website), I was well aware of their labour-intensive, time-consuming process for preparing annual tax receipts. I knew there was a much better way. I worked closely with them to fully understand their needs and requirements, and enabled them to abandon the unwieldy collection of spreadsheets they’d been using with database that provided a single, central source of information about their donors.
VRR collective member Louisa Russell explains:
“Adam worked with our volunteers and staff to understand what our needs were for the database and then custom-designed it for our organization. There were a number of very specialized features that we needed and he worked very hard to comprehend each one comprehensively.
“The system has transformed our working conditions. We used to hand-write hundreds of charitable tax receipts each year and now the system electronically produces them all in a matter of minutes with customized letters and labels. The system has also completely streamlined our year-end audit making all of our files digital and much easier for the auditors to cross-check and reference.
“As we started to use the fundraising system more regularly we noticed minor kinks and issues with it as is the nature of these beasts. Some of the technicalities were seriously nerdy and problematic but Adam chiseled away at the problem and came back with a solution in a very short time frame so we could keep our own internal deadlines for accounting or mailouts.
“If we would have gone with any other database architect I think this system would have cost us tens of thousands and we would still be paying for the upkeep of the system, but working the way Adam does he managed to make it affordable for our non-profit society. Frankly it was a pleasure to pay his invoices because he is worth every cent he charges.”